FAQ
How long does delivery take?
Delivery typically takes 7–14 working days depending on the product and your location.
Do you ship internationally?
Yes, with free shipping on all orders.
Will I receive tracking information?
Tracking is available on most orders and will be provided where possible once your item has been dispatched. Tracking availability may vary depending on the product, supplier and shipping method used.
Shipping & Fulfilment
Some items may ship separately depending on the product and supplier. Packaging and included paperwork may occasionally vary between orders due to the way certain products are sourced and distributed.
Can I change or cancel my order?
Contact us as soon as possible and we'll do our best to help.
Can I return an item?
Yes, within 14 days of delivery. Items must be unused and in original condition.
What if my item is damaged or incorrect?
Get in touch with photos and we'll sort it out.
Is the clothing unisex?
Most clothing available through Glen Valley is unisex unless stated otherwise on the product page. If you have any questions regarding sizing or fit, feel free to contact us before ordering.
How can I get in touch?
Fill out the contact form on our website.
Can I contribute to the blog?
Yes - reach out via the contact form.